Case Study: Reed Smith accelerates matter intake with Knox Design Strategy’s Matter Opening Form

Reed Smith streamlines matter intake with Knox Design Strategy, tracking 5 approval steps in one workflow

Knox Design Strategy partnered with Reed Smith to address the law firm's challenge of managing its business intake process. The firm needed a solution to streamline and accelerate the initiation of new legal matters, which involved consolidating complex workflows and improving the accuracy of conflict checks.

The solution designed by Knox Design Strategy was a custom Matter Opening Form that integrated data from multiple systems into a single, unified platform. This provided real-time progress tracking and greater visibility across the entire intake process, enabling attorneys to open matters faster and with greater accuracy.

Reed Smith