Case Study: Ballard Spahr achieves a more intuitive, user-friendly intranet with Knox Design Strategy

Ballard Spahr streamlines intranet navigation with Knox Design Strategy

Knox Design Strategy partnered with Ballard Spahr, an AmLaw 100 national law firm, to address significant challenges with its outdated intranet. The platform suffered from clutter, non-intuitive navigation, and outdated functionality, which made it difficult for employees to find essential information and led to an over-reliance on email, hindering internal collaboration.

Knox Design Strategy implemented a redesigned, user-friendly intranet within SharePoint Online. The solution focused on intuitive task-based navigation, a clean layout, and quick access to resources. The result was a modern platform that empowered employees to connect and complete tasks efficiently, minimizing email dependence and fostering a more collaborative work environment.

Ballard Spahr