Case Study: Intermec boosts event engagement and real-time feedback with know'N'act

know’N’act helps Intermec enhance customer interests

Intermec, a company known for its mobile computing, RFID, and automated data collection technologies, wanted a better way to understand attendee perceptions at its customer and partner events while also increasing engagement. To address this, Intermec turned to know’N’act and its real-time audience feedback system, along with sweepstakes features, to make events more interactive and insight-driven.

Using know’N’act, Intermec was able to capture live feedback, alert staff instantly, and respond to attendees in real time, helping close the loop with respondents and create stronger relationships. The result was a more engaging partner events program that generated excitement, supported lead generation, and was successful enough to be rolled out more broadly, with benefits including actionable insights, better operations, and improved customer satisfaction.

Intermec

Dan Albaum

Director of Marketing