Case Study: Yves Rocher trains 5,000 partners and advisors with Knowmore’s K-STUDIO for Cegid Retail Y2

Yves Rocher - Customer Case Study

The cosmetics company Yves Rocher faced the challenge of training its 5,000 partners and advisors on a new Cegid Retail Y2 checkout system, both before its implementation and for the continuous onboarding of new staff. They partnered with the vendor Knowmore to find a long-term solution for this large-scale training need.

Knowmore implemented its K-STUDIO application simulator to create training content, which included 77 modules simulating all checkout processes for hands-on learning. The solution, delivered through both face-to-face and e-Learning modules on the company's LMS, was so successful that Yves Rocher expanded it by having Knowmore localize the training for Belgium. This comprehensive program ensured effective onboarding for thousands of users.

Yves Rocher