Case Study: world's oldest pharmaceutical and chemical company streamlines patient management with Knowledgenet (Sarjen) FForce-PRM

The world’s oldest pharmaceutical and chemical company streamlines patient tracking for 50,000 employees with Knowledgenet (Sarjen)

The world's oldest pharmaceutical and chemical company faced significant challenges in tracking patient medication adherence and managing free or discounted product programs, especially after the pandemic hindered their business development team's ability to meet with customers. Knowledgenet implemented its FForce-PRM solution to address these pain points by automating the sales process and providing digital patient management tools.

Knowledgenet's solution introduced a smart feature within FForce-PRM that enabled patient registration, medical history recording, and a medication tracker. This provided the client with centralized monitoring of patient information, efficient tracking of free or discounted products, and improved communication between management and field force executives. The results included optimum resource utilization, increased patient loyalty and retention, and a strengthened brand value for the pharmaceutical company.

World’s Oldest Pharmaceutical and Chemical Company