Case Study: ECI Defense Group streamlines government contracting with KnowledgeLake RPA

ECI Defense Group Saves Time, Increases Workload Capacity by Automating Their Processes with RPA Bots

ECI Defense Group, a leading aerospace and defense contractor, faced a major operational inefficiency. Its employees manually spent hours each day searching government websites for solicitations and awards, a slow process that delayed the delivery of RFQs to its clients. To automate this critical process and save valuable time, the company chose to implement robotic process automation from KnowledgeLake.

KnowledgeLake implemented its RPA solution to pre-process searches, eliminating all manual website checks. The system automatically downloads new solicitations, records them in a traceable history database, and stores converted documents for easy access. This solution, which expanded to multiple sites within two months, gave employees a significant head start each day. As a result, KnowledgeLake enabled ECI Defense Group to provide RFQs to its clients much more quickly and reduce the time to deliver government quotes, dramatically improving operational efficiency and client service.

ECI Defense Group

Jessica Boehme

Systems Engineer