Case Study: Whirlpool breaks down research silos with KnowledgeHound

Whirlpool drives 50%+ repeat usage with KnowledgeHound

Whirlpool, a Fortune 500 company, faced the challenge of breaking down information silos to make smarter, data-driven decisions faster. Their consumer insights team needed a way to efficiently share research and underlying data across hundreds of departments, as their initial solution using Google Drive was incompatible with many research files. They turned to the vendor KnowledgeHound for a solution.

KnowledgeHound implemented its user-friendly platform that combines data-driven search and visualization, enabling self-service for cross-functional teams. This solution resulted in over 600 registered users, more than 50% repeat usage among active users, and over 250 average monthly searches, empowering Whirlpool's employees to quickly discover the insights they need.

Whirlpool