Case Study: Fandango enables self-service insights and boosts data engagement with KnowledgeHound

Fandango boosts self-service insights access with KnowledgeHound, reaching 33% of the company

Fandango's insights team faced the challenge of enabling self-service access to data and analytics from their primary research platform, Qualtrics. This lack of access resulted in their team wasting countless hours manually building decks to answer stakeholder questions. They turned to KnowledgeHound and its Qualtrics integration to solve this problem.

KnowledgeHound automatically centralized Fandango's Qualtrics data into a portal where the team built dynamic dashboards. This provided easy, efficient self-service across the organization. The solution had a significant measurable impact, with 33% of the company accessing KnowledgeHound for data and a 46% engagement rate on new study alerts.

Fandango