Case Study: Utility Company exceeds £750,000 savings target with KnowledgeBus

Utility company exceeds £750,000 savings target with KnowledgeBus

A large utility company worked with KnowledgeBus to help meet an ambitious goal of saving £750,000 on IT product purchases over five years. Although it had agreed contracts with five suppliers capped at a 2.1% margin above trade cost, the procurement team lacked a system to verify whether suppliers were actually sticking to those terms, monitor daily trade prices, or analyse historic spend.

KnowledgeBus provided its CIPS-accredited online benchmarking and spend analysis platform to track daily trade guide prices, stock levels, and supplier margins across a wide range of products. As a result, the utility company proved it was on track to exceed its £750,000 savings target, identified a supplier charging 15% margins after an acquisition, recovered excess fees, and gained better control and visibility over procurement—helping it secure significant savings on major purchases such as a £9 million desktop refresh.