Case Study: Mears Group achieves immediate ROI and better procurement control with KnowledgeBus

Mears Group achieved an immediate return on investment with KnowledgeBus

Mears Group, a large UK housing, care, and construction services provider with more than 300 branches and nearly 20,000 staff, needed a faster way to source IT equipment during rapid acquisition-led growth. Its IT team had to mobilize multiple contracts at short notice while still proving best value, avoiding “dirty procurement,” and ensuring stock availability at competitive prices. To address this, Mears Group turned to KnowledgeBus.

KnowledgeBus, from Mercato Solutions, gave Mears Group a benchmarking and procurement platform that compares supplier pricing against live market data and stock levels, and can also route purchases through a guaranteed-cost Procurement Hub. The result was immediate: Mears Group saved £40,000 on a single order of 2,000 smartphones in the first month, later found one supplier had overcharged by a 45% margin, and now uses KnowledgeBus on all purchases to cut admin time, secure better pricing, and gain confidence in market trends.

Mears Group

John Brett

Group IT Director