Knowlarity
1 Case Studies
A Knowlarity Case Study
OYO’s Weddingz.in, the wedding venue marketplace under OYO, struggled to track calls for leads, bookings, and customer queries across its venue and hotel listings. With missed calls, limited real-time visibility, and low uptime, the team needed a better way to manage lead generation and customer support.
Knowlarity implemented its Virtual Number Solution with IVR and call routing, giving Weddingz.in unique virtual numbers mapped to properties nationwide and enabling live tracking, call recordings, and analytics. As a result, OYO Weddingz improved lead management, achieved 99%+ uptime, gained actionable customer insights, and enabled customers to connect more easily with venues across India.