Case Study: Serett Metalworks achieves streamlined communication, faster invoicing, and labor cost savings with Knowify

How software can help you keep your team in sync

Serett Metalworks, a Brooklyn-based metalworking shop founded in 1997, sought a modern way to improve communication, organization, and transparency across the shop and office. Office Manager Kristin needed a cloud-based, user-friendly solution for invoicing, timekeeping, and project tracking to replace paper timesheets and fragmented email threads—so Serett adopted Knowify's cloud-based all‑in‑one construction management software.

Knowify provided integrated invoicing, time tracking, QuickBooks sync, and centralized document and contract management, bringing shop floor, office, and finance onto one platform. As a result Serett gained full visibility into labor (revealing up to about 60 minutes less worked per employee per day than reported), streamlined invoicing and bookkeeping, closed more bids, and enabled one person to manage AP/AR while working remotely—improving profitability, efficiency, and work‑life balance.

Serett Metalworks

Kristin Kunc

Office Manager