Case Study: Lemonaid Health achieves real-time healthcare performance insights with Knowi

How Lemonaid Health Uses Knowi to Optimize Performance of Healthcare Services

Lemonaid Health, a telehealth provider focused on making primary care affordable and accessible, needed a faster way to monitor service performance as it launched new services and expanded into new states. Using Excel, SQL queries, and open-source reporting tools was too slow, created outdated reports, and relied too heavily on engineering resources. Lemonaid Health turned to Knowi for cloud-based analytics and reporting across MySQL and MongoDB.

With Knowi’s hybrid deployment, Lemonaid Health kept data on-premise while delivering real-time dashboards, ad-hoc reporting, secure partner access, and PDF sharing for offline users. The company quickly created a unified view of business performance, empowered business users to self-serve data, and reduced operating costs by 25%. Lemonaid Health is also using Knowi to explore predictive analytics for expansion planning and fraud detection.

Lemonaid Health

Simon Williams

Chief Technology Officer