Case Study: TXT e-solutions cuts phish-prone rate from 17.4% to 0.7% in five months with KnowBe4

TXT e-solutions - Customer Case Study

TXT e-solutions, a multinational software provider serving aerospace, automotive and fintech customers, faced increasing risk from targeted social engineering and phishing while needing to meet ISO 27001 and GDPR requirements. They selected KnowBe4 and its security awareness platform to deliver engaging, ongoing training instead of infrequent, ineffective annual sessions.

KnowBe4 deployed core training modules and simulated phishing campaigns quickly across TXT e-solutions, and within five months the company’s Phish-Prone Percentage dropped from 17.4% to 0.7%. The KnowBe4 solution proved easy to adopt and cost-effective, drove measurable behavior change (employees now check suspicious emails with IT), and became mandatory training company-wide.

TXT e-solutions

Azamat Uzhangaliyev

Group IT Network Engineer