KnowBe4
90 Case Studies
A KnowBe4 Case Study
Shields Health Solutions, a healthcare organization, needed to protect sensitive patient data from a full range of email-based threats while managing employee interactions in a remote environment. Their existing Microsoft 365 security had limitations, so they turned to vendor KnowBe4 and implemented its Defend, Prevent, and Protect products to enhance their email security.
KnowBe4's solution seamlessly integrated with Microsoft 365 to detect sophisticated inbound phishing attacks and prevent outbound data loss. The results were significant, with Defend identifying 1,491 dangerous emails that bypassed Microsoft 365 within 90 days. Furthermore, Prevent stopped 82 potential data loss incidents, and the security awareness prompts led to a dramatic decrease in employee phishing click rates.