Case Study: IACC Professional Institute improves phishing click rates with KnowBe4 Security Awareness Training

IACC Professional Institute improves phishing click rates by 45% with KnowBe4

IACC Professional Institute, an online education provider based in Chile, faced the challenge of improving its security culture and reducing user click rates on phishing emails. To address this, the institution selected KnowBe4 and its Security Awareness Training product to implement a more complete and consistent cybersecurity strategy.

KnowBe4's solution involved a strong launch strategy with initial training that achieved 72% employee involvement. The first phishing test after this training saw a 25% click rate, which represented a 45% improvement compared to the results from their previous security provider. The institute was very satisfied with KnowBe4's comprehensive platform and extensive ModStore content, which were fundamental to raising user awareness and reducing risk.

IACC Professional Institute