Case Study: Hood College reduces phishing clicks and boosts security awareness with KnowBe4

Hood College reduces phishing clicks from 12% to 10% with KnowBe4

Hood College, a private liberal arts institution, faced a significant challenge with a rising number of sophisticated phishing attacks targeting its staff and students. This led to an unacceptable number of successful compromises, overwhelming its IT team. To reduce human risk, the college chose KnowBe4 and implemented its Security Awareness Training and Student Edition products.

By deploying KnowBe4's training and simulated phishing campaigns, Hood College saw immediate and measurable improvements. The staff phishing click rate dropped from 12% to 10% and continues to trend downward. Furthermore, nearly 40% of the student body completed the optional training, giving it high ratings. The KnowBe4 Phish Alert Button also proved highly successful, with users reporting over 200 suspicious emails per month, saving the IT team considerable investigation time.

Hood College