Case Study: City of Edinburgh Council stops advanced phishing attacks with KnowBe4 Defend

City of Edinburgh Council stops 98% of phishing attacks bypassing Microsoft 365 with KnowBe4

The City of Edinburgh Council faced a critical gap in its email security, as a high volume of sophisticated phishing attacks were bypassing its Microsoft 365 defenses and secure email gateway. To address this evolving threat, the government body partnered with KnowBe4 to implement its Defend product, an intelligent anti-phishing platform designed to identify advanced inbound threats.

By deploying KnowBe4 Defend, which seamlessly integrated with Microsoft 365, the council was able to detect and neutralize 98% more attacks that had previously evaded detection. The solution provided real-time, intuitive banners that alerted users to risks, leading to a dramatic decrease in employee interactions with phishing simulations and a measurable improvement in overall security awareness and resilience.

City of Edinburgh Council