Case Study: City of Daytona Beach improves security awareness and cuts phishing risk with KnowBe4

City of Daytona Beach cuts phish-prone percentage from 12% to 2% with KnowBe4

The City of Daytona Beach faced the challenge of improving security awareness among its staff and keeping ahead of evolving email threats. To combat these issues, the city partnered with vendor KnowBe4 to implement its Security Awareness Training and PhishER Plus products.

By using KnowBe4's platform for automated training and realistic phishing simulations, the city achieved a 100% security policy acceptance rate. Their Phish-prone™ percentage dramatically improved, dropping from 12% to 2%. The implementation of KnowBe4's PhishER Plus also allowed the IT team to recall malicious emails 90% faster, transforming their security culture and enabling a proactive defense stance.

City of Daytona Beach