Case Study: Neat achieves faster SME onboarding and stronger compliance with Know Your Customer

Neat processes USD 700m+ in transfers with Know Your Customer

Neat, a Hong Kong-based FinTech company serving small and medium businesses, selected Know Your Customer's digital solutions to build a superior customer onboarding experience. Their challenge was to optimize the efficiency and accuracy of their internal compliance processes to support their ambitious growth.

Know Your Customer implemented its solution using Rest APIs for integration, live connections to company registries, and an AI-powered UBO engine. This provided Neat with automated audit trails, ongoing screening, and case management features. The results included supporting the onboarding of more than 5,000 customers and processing over USD 700 million in transfers for their fast-growing business.

Neat