Case Study: Neat achieves faster SME onboarding and stronger compliance with Know Your Customer

Neat - Customer Case Study

Neat, a Hong Kong-based fintech serving SMEs, needed a better way to onboard its fast-growing customer base while improving the efficiency and accuracy of internal compliance processes. To support this challenge, Neat worked with Know Your Customer and its digital onboarding and compliance solutions.

Know Your Customer implemented REST APIs, live company-registry connections, an AI-powered UBO engine, ongoing screening, case management and workflow tools, plus automated audit trail and KYC reporting capabilities. As a result, Neat improved its onboarding experience and strengthened AML compliance at scale, supporting more than 5,000 customers, USD 700m+ in transfers, and transactions across 35+ local currencies.

Neat

David Rosa

Chief Executive Officer & Co-Founder