Case Study: Hamburg Commercial Bank streamlines corporate onboarding with Know Your Customer

Hamburg Commercial Bank streamlines KYC onboarding with Know Your Customer in 2025

Hamburg Commercial Bank (HCOB), a privatised Landesbank and market leader in commercial project finance, sought to digitally transform its corporate client onboarding process. The bank partnered with Know Your Customer to implement a secure digital platform aimed at digitizing the collection and verification of company documents and centralizing AML/KYC functions.

Know Your Customer implemented its platform using an agile methodology, focusing on innovative data integration and specific security requirements for deployment in the Azure Cloud. The solution streamlined the KYC experience for HCOB's corporate clients and simplified backend processes for its internal stakeholders and compliance team, as noted by the bank's Head of Digital Excellence Center.

Hamburg Commercial Bank