Case Study: Hamburg Commercial Bank streamlines corporate onboarding with Know Your Customer

Hamburg Commercial Bank - Customer Case Study

Hamburg Commercial Bank (HCOB), Germany’s first privatised Landesbank, wanted to digitally transform the onboarding process for its corporate clients. The bank partnered with Know Your Customer to modernize the collection and verification of company documents and to centralize key AML/KYC functions through a secure digital platform.

Know Your Customer implemented a centralized onboarding platform in the Azure Cloud, using an agile approach and improved data integration to support reliable KYC data and stronger security controls. The solution streamlined the KYC experience for domestic and international corporate clients while simplifying backend work for internal stakeholders and the compliance team, though the case study does not provide specific quantitative results.

Hamburg Commercial Bank

Jan Sojka

Head of Digital Excellence Center