Case Study: ConnectPay achieves seamless digital onboarding and strong AML compliance with Know Your Customer

ConnectPay - Customer Case Study

ConnectPay, a fast-growing Electronic Money Institution in Lithuania, needed to balance a smooth digital onboarding experience with strong AML and KYB compliance while serving business and institutional clients across Europe. To meet this challenge, ConnectPay selected Know Your Customer’s digital compliance solutions for customer onboarding and verification.

With Know Your Customer, ConnectPay implemented real-time registry connections, automated shareholder data extraction, AI-powered UBO identification, a cloud-based compliance workspace, and an immutable audit trail for AML & KYB reviews. The result was a more modern onboarding process that supports regulatory requirements and improves client experience, though the case study does not provide specific quantitative impact metrics.

ConnectPay

Viktorija Nemniasevaitė

Customer Experience Officer