Case Study: Fizz boosts card activation and spend with Knot CardSwitcher

How Fizz uses Knot to activate cardholder spend in a variety of categories

Fizz, a fintech company offering a credit-building solution for students, needed a way for its new users to easily set their Fizz card as the default payment method on popular merchant platforms. They partnered with the vendor Knot and used its CardSwitcher product to overcome this challenge and decrease the time to a user's first transaction.

Knot's solution streamlined the process, allowing users to update their card information on merchants in seconds. This implementation drastically reduced the time to first transaction from an industry average of 10 days to just 4 days for Fizz users. Furthermore, Knot helped drive a 20% increase in monthly spend for these users, significantly boosting Fizz's top-line revenue and average revenue per user.

Fizz

Carlo Kobe

Co-Founder & CEO