Case Study: Office of Public Prosecutions reduces research time with Knosys KnowledgeIQ

Office of Public Prosecutions - Customer Case Study

The Office of Public Prosecutions (OPP) in Victoria, Australia worked with Knosys after its ageing knowledge management system became difficult to use and could no longer provide timely, accurate information for prosecutorial research. Staff had to search across up to ten online sources, making research slow and inefficient, while the OPP also wanted to modernize its IT infrastructure with a more user-friendly knowledge platform.

Knosys implemented its KnowledgeIQ platform to create a single-source view by combining authoritative external sources with original OPP content, supported by flexible authoring, visual topic exploration, decision trees, and process wizards. The result was a faster, easier-to-navigate research environment that reduced complexity and improved productivity, with the OPP noting that solicitors can now find answers quickly through search or the menu structure and that KnowledgeIQ is becoming the single entry point for legal research.

Office of Public Prosecutions

Erik Dober

Senior Solicitor