Case Study: Nellis Auction doubles engagement and boosts cost efficiency with Knock

Nellis Auction doubles engagement while boosting cost efficiency with Knock

Nellis Auction, an online auction house selling Amazon returns and overstock items, sought to improve user engagement and cost efficiency for its messaging. The company partnered with Knock to implement its customer engagement infrastructure and workflows to manage its cross-channel communications.

By using Knock's platform for email, SMS, in-app, and push notifications, Nellis Auction significantly boosted engagement and expanded its user base. The solution from Knock led to record-breaking weekly bidder numbers and high engagement, all while providing substantial savings on the volume of messages that would have been sent without the platform.

Nellis Auction