Case Study: EdApp doubles course completion rates with Knock

Edapp doubles course completion rates with Knock

The customer, EdApp, a learning management system, faced a challenge with low user engagement due to an insufficient notification system that relied heavily on localized push notifications with few emails. They needed a solution to serve more notifications and improve communication, leading them to evaluate whether to build this functionality in-house or buy it from a vendor like Knock.

Choosing Knock for its clear value proposition and developer experience, EdApp implemented its cross-channel messaging infrastructure for email, push, and in-app notifications. The solution was easy to integrate and quickly solved their problem. As a result, EdApp doubled its course completion rates.

Edapp