Case Study: Clarity drives marketplace engagement with personalized digests using Knock

Clarity accelerates personalized digests for 51-200 employees with Knock

Clarity, a marketplace for buyers and sellers of shares in private companies, needed to ensure its communications about market activity were both timely and relevant to each individual investor. With thousands of stocks on its platform, the company faced a significant challenge in managing the complexity of personalized notifications and the email lifecycle, which led them to adopt the Knock platform and its Workflows product.

By implementing Knock, Clarity was able to export the complexity of its notification system to a trusted vendor. This allowed its engineering team to iterate quickly on core product infrastructure without being burdened by implementation details. The solution was supported by highly responsive Slack support from Knock. As a result, Clarity successfully drives marketplace engagement with personalized digests across email, in-app, and Slack channels.

Clarity