Case Study: Amplitude streamlines production notifications with Knock

Amplitude cuts notification setup from days or weeks to minutes with Knock

amplitude, a leading analytics and experimentation platform, needed to improve its internal notification system. The company faced challenges with building and managing complex notification flows, a process that was previously slow and cumbersome for its engineering teams. They turned to Knock for a solution using its Workflows product and multi-channel capabilities.

Knock implemented its customer engagement infrastructure to provide out-of-the-box solutions for amplitude's notification needs. The vendor's React libraries and hooks enabled amplitude to quickly build a new in-app feed and preferences page. As a result, what used to take amplitude's teams days or weeks now takes only minutes. Knock's support was instrumental in migrating existing templates and providing beta features, leading to a notification system that is easy to use and a huge win for developer experience.

Amplitude