Knock
21 Case Studies
Case Study: HNN Associates cuts declined applicants by 52% with Knock
A Knock Case Study
HNN on Removing Leasing Team Distractions
HNN Associates, an affordable property manager, was struggling with leasing teams being overwhelmed by a high volume of unqualified applicants. Jennifer Staplin, their Organizational Development Manager, sought a solution and found Knock, whose online scheduling platform was implemented to better qualify potential renters.
By implementing Knock's online scheduling tool, which pre-screens applicants before they can book a tour, HNN Associates saw a dramatic reduction in unqualified prospects. This solution cut their number of declined applicants in half, with a measured 52% reduction for two lease-ups. The company was so impressed with these results and the ongoing support that they rolled the Knock platform out across their entire portfolio.
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HNN Associates
Jennifer Staplin
Organizational Development Manager