Case Study: Kili reduces sales cycle time by 39% with Knock AI

How Knock AI Transformed Kili’s Sales Cycle

Kili Technology, a provider of data solutions for AI, faced significant challenges in its sales process. The company's technical buyers, such as machine learning engineers and data scientists, were often lost due to a slow cycle plagued by back-and-forth emails and traditional forms. These friction points caused high-intent prospects to disengage before meaningful conversations could start. To address this, Kili turned to the vendor Knock AI and its platform to accelerate engagement and qualification.

By implementing Knock AI's real-time chat, Kili replaced static forms and enabled instant conversations with website visitors. This solution allowed their team to qualify leads in real time and engage technical buyers immediately. The results were substantial, including a 39% reduction in the sales cycle and over three hours saved per lead. The improved qualification process also led to stronger conversations and better-fit customers for Kili.

Kili

Nadine Pacis

Marketing Manager