Case Study: Merck Sharp & Dohme achieves global validation efficiency with Kneat Solutions

Merck Sharp & Dohme (MSD) reduced validation time by 50%

Merck Sharp & Dohme (MSD) sought to overhaul its hybrid paper-based validation processes, which were inefficient and presented significant business challenges. The company selected Kneat Solutions and its Kneat Gx software to digitalize seven validation work processes across 27 global sites, aiming to accelerate product launches, enable real-time regulatory data, and improve remote work capabilities.

By implementing Kneat's solution in a phased global rollout, MSD achieved transformative results. The implementation led to a more than 50% reduction in cycle time for test execution, simplified processes from 15 steps to just eight on average, and consolidated multiple systems to generate very significant financial value. Kneat's platform also provided robust data integrity controls and became a foundational system for MSD's quality management.

Merck Sharp & Dohme