Case Study: a Fortune 500 retailer saves $3M and accelerates digital production with Knapsack

Knapsack accelerates digital production to save $3M

A top 5 US retailer, a Fortune 500 company, struggled with a rigid and fragmented design system that only supported its website. This disconnect across its many digital channels impacted customer conversion rates, and the company faced a costly decision between building a custom platform or using a third-party tool.

The organization chose to implement Knapsack, which provided a turnkey platform to unify its design system and brand documentation. The solution from Knapsack accelerated platform implementation by 50%, saving $1 million, and increased time-to-market by 15%, saving over $2 million in annual operations costs. It is now used by over 2,500 cross-functional team members.