Case Study: World Vision simplifies global logistics with Knack

World Vision streamlines logistics across 90+ countries with Knack

World Vision, a global Christian relief organization operating in over 90 countries, faced a significant challenge in managing its complex logistics for gifts-in-kind products. Their existing enterprise resource planning (ERP) software was too complex and cumbersome for their needs, making it difficult to track shipments and inventory across their widespread operations. Kevin Horrocks, a logistics manager, turned to Knack to build a custom application to simplify this process.

Using Knack, World Vision built a tailored inventory management and logistics application that provided a simple, centralized view of all shipment data. The solution empowered their globally distributed team with real-time visibility through features like dock scheduling calendars and user-specific roles, which improved communication and doubled the efficiency of a key volunteer. The Knack application filled a significant business gap by allowing the team to capture only the data they needed and share it easily with stakeholders, all without the high costs of additional user licenses.

World Vision