Case Study: SwagRobot streamlines orders, proofs, and custom pricing with Knack

SwagRobot launches a custom order portal in days with Knack

SwagRobot, a customized apparel company, faced challenges scaling its operations due to a fragmented system of multiple software solutions for order management. This disjointed approach made it difficult to manage data and create efficiencies for their growing business. They needed a customizable service that could effectively manage their entire order process, including e-commerce.

Using Knack, SwagRobot built a comprehensive customer portal that centralized its entire order workflow. The solution allowed customers to register, create orders, view custom pricing, authorize proofs, and pay for their orders all in one seamless application. This drastically improved the company's workflow and customer experience, greatly reducing communication time and eliminating the need for third-party invoicing. Knack made the previously complex processes of proof management and custom pricing easy and automated.

SwagRobot