Knack
64 Case Studies
A Knack Case Study
Mike Richards, owner of RC Recycling, was losing two hours each day manually managing complex Excel spreadsheets to track projects, containers, and driver schedules for his concrete waste disposal business. This inefficient system made real-time updates and billing difficult. He turned to Knack, a cloud-based database platform, to solve this operational challenge.
Using Knack, Mike built a custom app that centralized data and automated key workflows. He creates work orders that drivers access in real-time on their phones, with completed jobs automatically moving to a billing queue. This solution from Knack saved two hours daily, streamlined invoicing, and provided operational flexibility, allowing Mike and a part-time dispatcher to work remotely while improving route management.