Case Study: Path Fertility achieves HIPAA-compliant operations automation with Knack

Path Fertility cuts operational time in half with Knack

Path Fertility, a fertility diagnostics company, faced the challenge of managing a complex, unique operational workflow involving patients, clinics, and a lab. They needed a HIPAA-compliant system to automate communications and provide portal access, but off-the-shelf software was too rigid or expensive. They turned to the vendor Knack and used its Knack Health platform to build a custom solution without needing a development team.

Using Knack's HIPAA-compliant, low-code platform, Path Fertility built an app that automated their entire process, from order tracking to shipping and patient communications. The solution included patient and provider portals for real-time visibility. As a result, operational time was cut in half, manual emails were eliminated, and the small team gained the ability to scale efficiently without adding manual effort. Knack provided the foundation for their continued growth.

Path Fertility