Case Study: Kingdom Air Corps Revamps Operations and Communication with Knack

Kingdom Air Corps streamlines operations for 2,000+ stakeholders with Knack

Kingdom Air Corps, a missionary pilot training organization, faced significant operational inefficiencies due to an obsolete Access database and reliance on manual Excel spreadsheets and paper processes. This outdated system created stress for staff trying to manage complex scheduling for housing, volunteers, and students. They partnered with Knack, utilizing its online database platform, to create a centralized and cloud-based solution.

Knack implemented a custom app that served as a single source of truth for all operations, including contact management, housing and volunteer scheduling, airplane maintenance records, and student progress tracking. The solution provided real-time data access for geographically dispersed staff, automated key processes like airport pickups via Twilio integration, and improved donor communication through a Mailchimp integration. This resulted in dramatically reduced worker stress, the ability to support significantly more volunteers, and the elimination of scheduling errors, revolutionizing the organization's efficiency.

Kingdom Air Corps