Case Study: Destiny Church streamlines data management and empowers volunteers with Knack

Destiny Church replaces spreadsheet nightmare with Knack

Destiny Church is a contemporary Christian church in Edinburgh, Scotland that had outgrown a patchwork of spreadsheets. Data lived in different places, reporting and feedback didn’t connect to a central system, and managing information became a time-consuming, inefficient “nightmare.”

Adopting Knack gave them a centralized, non-technical online database with role-based access so staff and volunteers work from the same data. Volunteers now update records directly, reducing reliance on paid staff; the solution is scalable, cost-effective, and provides scope to build more apps and features as the organisation grows.

Destiny Church