Knack
64 Case Studies
A Knack Case Study
Blakely Construction, an oilfield maintenance and construction company, faced a significant challenge with outdated, paper-based processes for tracking field services, vehicles, equipment, and billing. These legacy systems, first implemented in 1960, were prone to errors, inconsistencies, and lost revenue, creating a pressing need for modernization. To address this, Blakely brought in Nick Cruz, who leveraged the Knack platform to build custom applications.
Using Knack, Nick built a suite of apps, including a robust e-ticketing system, to digitize Blakely's operations. The solution eliminated 40 hours of manual data entry monthly and connected critical data, with 90% of employees using Knack daily. The e-ticket system alone drove significant revenue gains by ensuring billable items were captured, while other apps improved fleet management, training compliance, and warehouse inventory tracking. Knack enabled Blakely to achieve major efficiency gains and better cost recovery.