Case Study: Drain-All achieves 33% faster, more accurate invoicing and improved cash flow with KloudGin Field Service Management

Drain-All selects KloudGin Field Service Management for more accurate invoicing, improve cash flow and profitability through automated service-to-cash process

Drain-All, an integrated environmental services company offering plumbing, CCTV inspection, excavation and emergency response, was hampered by legacy, paper-based processes and a disconnected ERP/work-order environment that left them without visibility or control over invoicing and field workflows. Facing invoice delays of 45–60 days (sometimes up to 120), lost work orders, duplicate data entry and no ad-hoc reporting, Drain-All selected KloudGin and its Field Service Management Suite (including the Mobile App and NetSuite integration) to modernize and automate their service-to-cash process.

KloudGin implemented a one-cloud field service platform as the system of record — digitizing work orders and documents, automating scheduling/dispatch and mobile assignments, and synchronizing completed jobs into Oracle NetSuite to generate invoices automatically. As a result KloudGin helped Drain-All reduce time to invoice by 33% (from ~45 days to ~30), cut invoice rework by 25–33%, eliminate many pricing errors and revenue leakage, consolidate roles (saving about $80K/year) and reduce finance headcount from five to three (about $200K/year), while delivering richer operational reporting and KPI tracking.

Drain-All

Adam Cantor

Chief Financial Officer