Case Study: Planday achieves real-time SaaS KPI tracking and company-wide transparency with Klipfolio PowerMetrics

Planday tracks top SaaS KPIs with new dashboard technology PowerMetrics

Planday is a workforce collaboration platform that helps managers and hourly employees schedule shifts, communicate, and track hours. Facing ineffective Excel-based reporting, finance analyst Ivan Zaykov needed a more robust way to model and clean data from multiple sources and to surface core SaaS KPIs (MRR, churn, LTV/CAC, CAC/ACV, sales velocity, active users) across the business.

They implemented Klipfolio, using its PowerMetrics feature to snap metric views into shared dashboards with common filters and real-time updates. The result was company-wide visibility and faster, data-driven decisions—KPIs appear on office TVs, teams stay aligned and engaged, and Planday can scale reporting and planning more efficiently as they grow.

Planday

Ivan Zaykov

Finance Analyst