Case Study: Flight Network achieves data democratization and real-time insights with Klipfolio

Flight Network Democratizes its Data with Klipfolio

FlightNetwork.com, founded in 2005, is Canada’s largest locally owned online travel agency, serving millions of monthly visitors with low‑price airfares, hotels, vacation packages and car rentals. As bookings shifted toward mobile and customer expectations rose, Flight Network needed to improve the travel experience and operational agility — but key metrics and reports were locked with a small analytics team, creating bottlenecks and slowing response to revenue and conversion issues.

By adopting Klipfolio and democratizing data, Flight Network put real‑time dashboards in a central location so everyone can monitor visits, bookings and channel performance. The move cut queries to the analytics team, let them focus on analysis, and provided instant visibility and alerts for drops or anomalies (for example, airline booking problems), enabling faster fixes, better marketing insights, and more effective day‑to‑day operations.

Flight Network

Shereen Mohammed

Inbound Marketing Specialist