Case Study: Rochester Midland Corporation achieves 350 hours saved and 2.5-hour daily admin reduction with Klipboard

Rochester Midland Corporation - Customer Case Study

Rochester Midland Corporation, a long-established specialty chemical manufacturer, was relying on manual scheduling and paper-based reports for field engineers—processes that required about 2.5 hours daily to review and finalise reports. Seeking an easy-to-use, all-in-one system to streamline job management and retrieval of field information, they implemented Klipboard’s mobility platform and workflow generator.

Klipboard worked with Rochester Midland Corporation to configure custom digital forms and workflows via its customer success team, enabling instant job scheduling, field reporting, and a stats dashboard for real-time oversight. The solution removed paper processes, improved compliance and record-keeping, and delivered measurable impact—saving up to 350 hours in the first six months while significantly reducing daily admin time.

Rochester Midland Corporation

Stephen Biggs

Operations Manager