Klient
1 Case Studies
A Klient Case Study
Bolt Data, a leading SaaS enterprise with an IoT solution, faced challenges with labor-intensive workflows and unreliable data. Despite using Klient PSA for professional services automation, their teams reverted to spreadsheets, leading to inconsistencies and an inability to effectively plan staffing or predict revenue.
Klient implemented a comprehensive reboot of its PSA platform, streamlining processes and creating a single source of truth. The solution resulted in Bolt Data doubling its delivery capacity and revenue without expanding its operations team, achieving a 50% reduction in write-offs and an 80% increase in employees surpassing utilization goals.
Chuck Meredith
Chief Experience Officer