Case Study: Xpres achieves 19.8% revenue uplift with Klevu AI-powered site search

Xpress 19.8% Increase in revenue

Xpres, a supplier of digital transfer equipment operating under Charterhouse Holdings plc, struggled with restrictive built‑in ecommerce search that returned incorrect results and left some products unfindable, undermining customer confidence and costing sales. To address this, Xpres turned to Klevu and its AI‑powered on‑site search solution to improve product discoverability and search precision.

Klevu implemented its advanced search technology on the Xpres site, producing clear business impact: a 19.8% increase in revenue, 8.6% increase in site‑search orders, 3.6% increase in site‑search visits and a 4.1% uplift in site‑search conversion rate. The Klevu solution restored user trust in search, improved the user journey and drove measurable gains in conversion and sales.

Xpres

John Slater

Digital Marketing Manager