Case Study: Royal Academy of Arts achieves 165% revenue increase with Klevu's AI-powered search

Royal Academy 165% Increase in Revenue

The Royal Academy of Arts (RA) operates a busy website and two Magento Enterprise Edition storefronts (main shop and art shop) at shop.royalacademy.org.uk. Facing inaccurate and slow on-site search, the need to serve categories as well as products, preserve front-end styling, run two separate instances and enable product promotion, the RA engaged Klevu to improve search relevance and the overall browsing experience.

Klevu implemented its AI-powered smart search across both Magento storefronts, delivering faster, more relevant suggestions, category results and promotional boosting while retaining the site’s styling. The deployment improved product focus and time-to-product-page and gave the RA greater control over results — driving a 165% increase in revenue following integration.

Royal Academy of Arts

Emma Forward

eCommerce Manager