Case Study: CustomOnIt achieves 50% more orders and 40% higher average order value with Klevu Pro smart search

Customonit 50% Increase in Orders

CustomOnIt, a specialty branding retailer with an enormous and highly varied catalog, struggled to help customers and service reps find products using the Solr search bundled with Magento. To address slow, inaccurate site search and poor product discovery, they launched a new Magento Community site on March 1, 2015 and implemented Klevu Pro smart search from Klevu.

Klevu’s self-learning, front-and-center search made product discovery much faster and more accurate, improving SEO and enabling customers and sales reps to sort and find items as they type. Within a month CustomOnIt saw conversion jump, orders increase by 50% and average order value rise by 40%, faster service handling, and a clear positive ROI from Klevu.

CustomOnIt

Paul Serra

Co-founder