Case Study: Havas Voyages Doubles Web-to-Agency Lead Volume with Kleio

Havas Voyages doubles web-to-agency lead volume with Kleio

Havas Voyages, a major European travel retailer managing over €1 billion in annual business, sought to scale its high-intent lead generation. The company partnered with vendor Kleio to replace its legacy chatbot systems with a more effective solution, aiming to better bridge the gap between digital discovery and its network of physical agencies and travel experts.

Kleio implemented its Agentic Commerce platform, which used a Knowledge Engine and orchestrated AI agents to conduct real-time, personalized sales conversations. This solution qualified prospects and routed them directly into the CRM in under two minutes. The results were transformative, with Kleio enabling a 100% increase in web-generated leads within the first three months, effectively doubling Havas Voyages' lead volume from its web channel.

Havas Voyages